When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
How much notice needs to be given before I move out?
Since we don’t tie you down with long-term contracts, you are free to cancel at any time. Please note we don’t refund rental amounts once they have been paid for a month.
What type of documentation do I need to provide in order to rent a space?
A valid form of identification is required when reserving a unit (driver’s license, state issued ID card, passport, or military ID).
Do I need to sign a long-term lease?
All of our contracts are on a month–to–month basis.
How do I make a payment/What forms of payment do you accept?
We accept credit cards and checks. Credit cards can be set up for auto-pay, paid online, or taken over the phone. All checks should be mailed to:
908 Audelia Rd. Ste 200-319
Richardson, TX 75081
Do you sell boxes and storage supplies?
Unfortunately, we do not offer any boxes or storage supplies.
How do I know how much storage space I will need?
Feel free to utilize the storage calculator on our website to help you find the perfect sized unit.
Are there any items that I am NOT able to store?
Please see a copy of the rental agreement for a full list of items which may not be stored.
Does there have to be someone in the office to let me through the security gates?
You can enter/exit the property at any time during normal access hours using your assigned gate PIN.
Do you have handcarts and dollies available at your facility?
Unfortunately, we do not offer any handcarts or dollies.